Legal & Brand Guidelines

Terms of Service

Please review these terms carefully before browsing our brand portal, exploring our care guides, or purchasing Sofnest products.

Last Updated: October 2026 • Surat, Gujarat, India

1. Acceptance of Terms

By visiting, accessing, or browsing www.sofnest.com ("the Website") or engaging with any of our brand channels, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms and Conditions ("Terms of Service"), along with our Privacy Policy and Returns & Cancellation Policy. If you do not agree with any part of these terms, please refrain from using our website.


2. Marketplace Purchases & Fulfillment

Sofnest products (including Panty Liners, Sanitary Pads, Period Panties, and Disposable Underwear) are exclusively listed and fulfilled through authorized third-party e-commerce marketplaces across India, including Amazon India, Flipkart, and Meesho.

Third-Party Marketplace Terms:When you click on purchase links or buy Sofnest products on these marketplaces, transactions, checkout, payment processing, shipping timelines, delivery logistics, order cancellations, returns, and refunds are governed directly by the respective marketplace's terms and consumer policies.

3. Intellectual Property & Brand Rights

All trademarks, logos, brand names, product packaging designs, visual graphics, icons, text, care guides, imagery, 3D renderings, and software code on this website are the exclusive intellectual property of Sofnest. No content may be copied, reproduced, republished, modified, distributed, or used for unauthorized commercial purposes without prior written consent from Sofnest.


4. Informational & Wellness Content Disclaimer

All educational articles, care guides, FAQ answers, product descriptions, and hygiene advice provided on this website are intended solely for general informational and personal wellness purposes. This content does not constitute medical advice, professional diagnosis, or clinical treatment. If you have specific gynecological, dermatological, or health concerns, always consult a qualified healthcare professional.


5. User Conduct & Website Use

When utilizing our website, contact forms, search utilities, or review submission tools, you agree not to:

  • Submit false, misleading, defamatory, offensive, or malicious feedback or contact queries.
  • Attempt to breach website security, scrape data using automated bots, or disrupt server infrastructure.
  • Misrepresent your identity or impersonate Sofnest brand representatives.

6. User Reviews & Testimonials

By submitting product reviews, ratings, comments, or testimonials on our portal, you grant Sofnest a non-exclusive, royalty-free, perpetual right to display, verify, and publish your feedback across our website and marketing channels. Sofnest reserves the right to moderate, screen, or remove any reviews that contain abusive language, spam, or promotional links.


7. Limitation of Liability

Sofnest strives to ensure that all information on this website is accurate and updated. However, the website and its contents are provided on an "as is" and "as available" basis without warranties of any kind. Sofnest shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use this website or third-party marketplace links.


8. Governing Law & Jurisdiction

These Terms of Service and any dispute arising from the use of this website shall be governed by and construed in accordance with the laws of India. Any legal proceedings or disputes shall be subject to the exclusive jurisdiction of the competent courts in Gujarat, India.


9. Changes to Terms

Sofnest reserves the right to revise, update, or modify these Terms of Service at any time without prior notice. Any revisions will be effective immediately upon posting to this page with an updated "Last Updated" date. Your continued use of the website following any changes signifies your acceptance of the revised terms.

10. Contact & Brand Inquiries

If you have any questions, feedback, or legal inquiries regarding these Terms of Service, feel free to get in touch with our team:

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