HELP & SUPPORT

Frequently Asked Questions

Have questions about our products, usage, ordering, or payment? We've got clear answers for you.

Sofnest Panty Liners (155mm & 180mm)

1.What is a panty liner and how is it different from a sanitary pad?

A panty liner is significantly thinner, lighter, and more flexible than a sanitary pad. It is specially designed for daily intimate hygiene, vaginal discharge, light spotting, ovulation moisture, and workout sweat, whereas sanitary pads are thicker and designed specifically for medium-to-heavy menstrual flow.

2.Can I wear Sofnest Panty Liners every single day?

3.What is the difference between 155 mm Regular and 180 mm Long panty liners?

4.How often should I change my panty liner during the day?

Sanitary Pads (Period Protection)

1.What sizes and absorbency levels will Sofnest Sanitary Pads offer?

Sofnest Sanitary Pads will be available in Regular (240 mm), XL (280 mm), and XXL Night (320 mm). Each pad is engineered with Japanese SAP (Super Absorbent Polymer) cores for instant dry-lock absorption without bulkiness.

2.Are Sofnest Sanitary Pads rash-free and chemical-free?

3.How do Sofnest pads prevent side leakage during sleep and sports?

Period Panties (Washable & Leakproof)

1.How do Sofnest Reusable Period Panties work?

2.How do I wash and care for reusable period panties?

3.How long do reusable period panties last?

Disposable Panties (Travel & Postpartum)

1.When should I use Sofnest Disposable Panties?

2.Are disposable panties hygienic and individually packed?

3.What fabric are disposable panties made of?

Orders, Marketplaces & Delivery

1.Where can I buy Sofnest products online?

Sofnest products are exclusively available to buy online on leading trusted marketplaces across India: Amazon India, Flipkart, and Meesho. You can click on the Buy Now buttons on our website to directly visit our official store listings.

2.What payment options are available on Amazon, Flipkart & Meesho?

3.How long does shipping take and how can I track my order?

4.Is the delivery packaging discreet?

5.What is the return, refund, or replacement policy?

Brand, Quality & Safety Standards

1.What quality and safety standards do Sofnest products adhere to?

2.Are Sofnest products made in India?

3.How can I reach Sofnest customer care for support?

We're here to help you anytime

Have a specific question about our intimate care range, orders, or trade queries? Reach out to our dedicated care team.