Returns & Cancellation Policy
Last Updated: October 2026
Important Note for Customers
All Sofnest product purchases are placed, processed, and fulfilled exclusively through authorized online marketplaces (Amazon India, Flipkart, and Meesho).
Return, replacement, and order cancellation policies vary and depend entirely upon the specific terms, conditions, and buyer protection guidelines of the marketplace from which you order.
Please Check & Confirm: We kindly request all customers to review and confirm the return, replacement, and cancellation terms displayed on the respective marketplace product page (Amazon, Flipkart, or Meesho) before placing your order.
Any request to cancel an order, report damaged goods, or initiate a return/replacement must be raised directly inside your account on the platform where the order was placed.